Portfolio Category: Events

Decode The Journey | 12 May 2016

The stakes for being customer-centric are as high as ever. Personal experience is by far the most important factor when consumers decide which brand to buy or use – and yet, in many cases, customers’ interactions are still far from ideal, with two thirds stating that they need to put too much effort to fully solve a negative event. In addition to measuring the customer experience, truly customer centric organisations act fast (they respond timely), are consistent (they systematically monitor and improve customers’ experiences) and connect internal operations to deliver on customers’ requirements. Join us to learn best practices and lessons from leading experts across different sectors.

Celebrating Ipsos 40

Ipsos turns 40 this year! We will be celebrating our 40th birthday on 30th October 2015, and would love to share this milestone with a few clients like you, who’ve helped us grow over the years. From a little office of 4 in Paris in 1975 to 16,500 employees in 87 countries today, we have much to be thankful for! Take a walk with us as we look at the significant changes over these 40 years that have impacted the world of branding, marketing, loyalty and product innovation; and discuss what we can expect for the next 10 years! We look forward to sharing the evening with you! View trailer here *Event is by invite only.